![]() ![]() Follow documented processes in data collection, tagging, and tracking.Respond to general and technical user queries through omnichannel support: email, chat, phone, and video screen share.If this sounds like you, keep on reading. Who loves to create a workaround and thinks outside the box to identify and create new solutions. Someone who enjoys explaining complex technical solutions in everyday language. We are on the search for people who love helping others and getting into the technical details (whether that is a new programming language or software you have never experienced before!). Our Technical support team assists customers with technical queries and troubleshooting. ![]() You will report to the Technical Support Manager. You will be part of a diverse and growing Customer Support team, which spans multiple time zones and continents made up of different specialty teams such as billing, compliance, and technical support. But we are aware it’s not for everyone, our environment is perfect for those willing to become a change agent and roll up their sleeves to build our rocket ship. To do so, we look for people who are curious, ready to own their objectives, and passionate about taking organizations to their next chapter. We believe we can create that world by living our mission: To bring people closer with better conversations. Our vision is a world of more personal business relationships. The location is to be subjected to change, depending on the role. We can hire in Spain, the United States, the United Kingdom, Colombia, France, Germany, Ireland, the Netherlands, Poland and Portugal. We’re expanding from a small Barcelona-based business to a truly international and remote company. ![]() Typeform has seen significant change since it was founded 10 years ago. Hi! Before diving into the job details, let's give you some context on who we are and what to expect when joining the team. ![]()
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